What kind of hair is it? What hair texture will match my own? Can the hair be dyed? Can I make it into a wig? Help!
Our hair is 100% virgin kinky human hair that will match perfectly with 3b-4c hair textures. Our Haute Coils collection is for 3b textured curlies. Our Haute Curls collection is for our 3c/4a textured curlies and our Haute Kinks collection is for the 4b/4c textured curly. Yes! The hair can be dyed or bleached to match any hair color. Yes! You can use the hair to make it into a wig. Some curlies prefer wigs instead of sew-ins and that is quite all right with us too.
How do I keep the hair soft and moisturized? Can I blow dry and flat iron it straight? How long will the hair last?
Each collection comes with directions to help you keep the hair soft and moisturized. We believe in helping you maintain your investment. Yes the hair can be blow dryed or flat ironed straight but why would you? Enjoy being a curly girl! The bigger the hair the better! The hair will last as long as you maintain it and store it in the reusable box provided when it is not in use.
Do you do refunds or exchanges?
Sorry, we do not process refunds but we will gladly exchange the hair, within 5 business days of receipt of purchase for U.S. orders and within 14 business days of receipt of purchase for International orders, for any of the other hair collections you would prefer instead of the one received. Please allow 7-10 business days for the processing of exchanges in the U.S and 10-14 days for the processing of exchanges Internationally. All Hair should be in the same condition you received it. Please note there is a restocking/handling fee of $20.00 per bundle for any exchanges. Please notify us via email at email@example.com for all exchanges. You are responsible for the shipping charges to ship the hair back to us. IMPORTANT: Provide us with your tracking number so we could also keep track of package to be received and begin processing your exchange so there is no delay in returning your order to you.
How long will it take for my order to process? Do you sell the hair internationally?
Of course we will sell the hair internationally! We have curly girls all over the world! It will take us approximately 5-7 business days from the receipt of the order to process your order providing that the hair you requested is in stock. Please allow at least 14 business days before receipt of international packages. We ship all orders, domestic and international, via USPS Priority mailing. Domestic orders take 2-3 business days for shipping and International orders take 5-7 business days. For International orders we will not pay any customs fees.
How much hair do I need for a full head weave? for a partial weave? to make a wig?
The real question you should be asking is how big do you want the hair? For a full head weave, you will need at least 2 bundles. If you order hair more than or equal to 16 inches in length in the Haute Curls or Haute Coils collection you may need three bundles. For a partial weave, most curlies need only one to two bundles of hair, and to make a wig depending on the type it will also correspond with whether you are making a full wig or a partial wig. Check out Ambrosia of XGoldn or Iknowlee’s you tube channels on how they made and wore their wigs.
Who was your stylist? Your photographer and makeup artist?
Our stylist was Sheena Fontaine and she can be reached at firstname.lastname@example.org. Our photographer was Tyrone Boyce at www.tyboycephoto.com, Rikki D Wright at email@example.com, and our makeup artist was Jackelyn Estevez at www.the911stylist.com